Q. I want to make a website
with backoffice system to edit contents of my customer
side website like photos and text detail etc. etc. what
would be the cost and how long will you take to build
such a system?
A. Mostly we do make websites with Content Management
System so as to make it easy for our clients to edit
pictures and text. We usually take two to three weeks
time. To get the right cost please send us full detail
of features you need to administer.
Q. I want website with customer login system so they
can enter their user id and password to view their shipment
details. Can you develop such website using PHP &
MYSQL technology as the hosting for PHP server is affordable
for me?
A. We can definetly make a secure customer login system
in your website, we uses ASP & MS SQL Server technology
which we provide with hosting on the price of PHP.
Q. My website was developed, hosted and being maintained
by some other website development company it was working
fine but since they made some changes on their webserver
my website coming up with database errors. Can you help
me to sort this out urgently.
A. Please send us email with your webserver FTP and
database details and we will solve this problem for
you.
Q. Will we need to have a meeting in connection with
the website design?
A. We are internet company and arrange meetings online
through video / audio links, however 90% of our websites
are generally completed with contact via email and telephone
only.
Q. How do I get updated information about my website
development?
A. We have designed virtual project boardroom which
is accessible through client login link on our website,
you can see step by step progress and updates on your
website.
Q. How would I know who is working on my website and
how would I contact the developer as I need to explain
my requirement.
A. Our virtual project boardroom shows how many people
are involved in your project, their roles and their
participation you may leave any question in our boardroom
which will be responded by the concern person immediately.
Q. Is your virtual project boardroom live like chatroom?
A. Our virtual project boardroom is not chatroom but
as soon as you drop a line of message whoever involved
in your project get alerts, so its kind of live system
Q. In what format should I supply text and my product
photographs of my business for my new website?
A. It is helpful to us if you are able to provide text
in word format with each link heading clearly written
on the top of each page; and photographs in JPEG or
GIF format. Ideally we need photographs on 150 to 300
pixels resolution.
Q. Can I send you photographs taken through my digital
camera or do I have to scan using scanner to make it
high resolution?
A. Product photographs are usually acceptable if taken
through digital camera on atleast 2.0 mega pixels, it
helps us to present high quality product show to your
customers, you may send scanned material such has any
leaflets and stationery.
Q. How can I choose web designing company to design
my website? Why should I choose eConnective?
A. Most of the webdesign companies blame client for
a ugly webdesigns (as they say: this is what client
wanted to have) but actually those companies did not
give you options to choose best. We involve client with
our designer to sit and discuss the project requirement
and target market neccessities and point of view of
both sides
Q. How do I know that I need a database on my website?
A. If you have many products/services, then we recommend
to have a database incorporated into your website.
Q. After my website is completed, do I have to bound
under eConnective maintenance and support service package?
A. You are not bound by any eConnective service, after
development its your choise if you want to keep us as
website maintenance company.
Q. What if I don't make monthly contract but ask you
to do changes in my website once in two or three months?
A. We do provide request based service as per your
requirement however we recommended to buy our website
maintenance package if you have any major changings
or many minor changes.
Q. What if I do not like the design your designer do
for my site?
A. We set you up with our designer through the initial
stage of your website requirement and they will make
understanding with you to design the best to their skills,
they will go through with you step by step and once
a design is done they will produce atleast 2 options
to chose one from.
Q. Do you do Flash Animations?
A. We do Flash animations not only for websites but
for CD presentations as well. Please visit our portfolio
section to find out our Flash work done for different
clients.
Q. Can I accept payments by credit card on my website?
A. Yes, you can accept payments by all UK debit / worldwide
credits cards.
Q. Which merchant service would you use to accept payments
through my website?
A. If you already have a business account you may ask
your bank to add-on merchant service or we can do this
for you through worldpay, barclays, nochex, paypal,
2checkout, protx etc.
Q. I am currently hosted with AnotherFirm.com and would
like to switch over to eConnective. How do I do this?
A. You are required to buy one of our great web hosting
packages through econnective.net then point your domain
name to our nameservers. We will transfer your domain
name along with all of your existing web sites content.
Q. What is site website maintenance fee for?
A. Website Maintenance is a fee paid monthly to keep
your site updated with new content that you provide.
Most good websites have new content updated regularly.
Fresh content is what will keep your visitors coming
back.
Q. Why can't I find my web site in the search engines?
A. Once your site has been submitted to the top Search
Engines they may require several weeks, or even months
to actually spider and list your web site in their directory.
We suggest you use our Search Engine Optimization programme
to get listed on popular search engines quickly.
Q. I've made my decision - I want you to design my
web site. Now what do I do?
A. Please fill out our quote request form to start
the process now.
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